"Keno runners" begin the game. They walk around, call "keno" and carry the wagers of the players to the keno booth. The keno runner collects the wagers and the "inside tickets" of the players. A keno wager form filled out by the customer is called the "inside ticket". Then the wager and the ticket are taken to the keno counter. What he takes back is an "outside ticket". That is an official wager receipt. It is incumbent on the player to check the ticket for errors before the game balldraw is drawn. Any errors not corrected before the balldraw begins are not normally rectified.
After all the balls are drawn, the winners get their payouts, which are often quite different in different gambling houses. For example, a four-spot ticket with wagered might return the if two numbers hit, bring if three numbers hit, and pay 0 if all four come in. The payouts at other casinos will more often than not differ. Because of the variation, no payback percentage is common enough to be called average. Paybacks range from below 70 percent to more than 80 percent.

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