The game begins with the following: a "keno runner" calls "keno" and offers to carry the wagers to the booth. The keno runner collects the wagers and the "inside tickets" of the players. A keno wager form filled out by the customer is called the "inside ticket". After that he takes the wager and that ticket and carries them to the counter. What he takes back is an "outside ticket". That is an official wager receipt. Before the game begins each player should ckeck up his ticket. Any errors not corrected before the balldraw begins are not normally rectified.
After the 20 numbers are drawn, winning tickets are paid according to a table that varies from house to house. If you have, for example, a four-spot ticket, you are paid 1:1 if 2 numbers hit, 1:5 if 3 numbers hit and 1:120! if all the 4 numbers hit. Though in another casino the corresponding payouts will be different. That's why any average payout percentage can't be defined. The payback varies from 70 to 80%.

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