In modern casinos "Keno runners" walk around calling "keno!" and offer to carry players' wagers to the keno booth for processing. The keno runner collects the wagers and the "inside tickets" of the players. The "inside ticket" is a keno wager form filled out by the customer. The "inside ticket" represents a wager form that is to be filled out by the player. After that he takes the wager and that ticket and carries them to the counter. In return the player receives an "outside ticket" - an official wager receipt. It is obligatory for the player to check up his ticket before the beginning of the game. Any errors not corrected before the balldraw begins are not normally rectified.
When all the 20 numbers are known, the winning tickets are paid. The payouts differ in defferent casinos. If you have, for example, a four-spot ticket, you are paid 1:1 if 2 numbers hit, 1:5 if 3 numbers hit and 1:120! if all the 4 numbers hit. But in another casino, the three-number hit might pay and all four 5, and in another the payoffs might be and 0. Because of the variation, no payback percentage is common enough to be called average. Paybacks range from below 70 percent to more than 80 percent.

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